WestJet has updated its policy on which dogs can fly in the cabin, and people aren't happy about it.

On February 6, the Canadian airline said that all dogs meant to be sold, adopted, or handed over to a rescue organization must be put into the cargo hold, sparking backlash among Canadians.

The airline has since apologized, saying "WestJet [does not] require animals travelling as commercial imports to go as cargo."

We sincerely apologize for the confusion caused by the recent communications on our animal import policy. WestJet, nor CBSA, require animals travelling as commercial imports to go as cargo. Learn more here – https://t.co/A4twDcpKbc pic.twitter.com/hOd7jOeqlG

— WestJet (@WestJet) February 9, 2020

Still, many Canadians are upset with the Calgary-based airline.

A local animal rescue shelter pointed out that WestJet should still reimburse customers.

Thank you WestJet, we appreciate this.

Hopefully you will continue to work together with the people whose dog flights were cancelled in the last few days because of this confusion!

— CB Rescue Foundation (@RescueCb) February 9, 2020

And this person was unimpressed by WestJet's delayed response.

GOOD. pic.twitter.com/JNBmcsxxYD

— Leslie-Anne (@Leslie_AnneM) February 9, 2020

A few people weren't happy with the political jargon that WestJet is using.

I think you still need to be a little more clear. Is that "NEITHER WestJet, nor CBSA, require animals travelling as commercial imports to go as cargo"? Why be sketchey with your words? Can't you just be straight forward and say, "ALL dogs will be able to fly in cabin or baggage"

— Amanda Shoemaker (@shula_a84) February 9, 2020

And this customer hasn't put away her scissors yet.

Given there were 3 different stories over the last 24 hours - and this would be the 4th - I’m going to need a tad more clarification here. I haven’t put my scissors away yet (to snip up my WestJet MasterCard).

— Kate Holt (@kate_holt) February 9, 2020

WestJet is the only airline that allows animal rescue agencies to fly dogs from the Dominican Republic to Calgary for adoption, so hopefully the airline continues to do so.